As a Solution Architect, youβll co-create offerings with some of the worldβs most strategic partners and be a key contributor in designing and guiding AI-infused ServiceNow solutions. You'll apply an AI-first mindset in all partner engagements, provide expert guidance on the ServiceNow platform, and drive conversations around market positioning and industry opportunities, facilitating design workshops, and supporting partners in defining go-to-market strategies.
Job listings
In this critical role, youβll be the technical backbone for deploying, integrating, and supporting our imaging solutions across hospitals, imaging centres, and radiology groups. As a senior member of the Technical Services team, youβll not only handle complex integrations and escalations but also mentor junior engineers, contribute to technical process improvements, and act as a strategic partner to product, engineering, and customer-facing teams.
As a Principal Technical Consultant in the Customer Excellence Group, you'll work with customers to drive adoption and satisfaction, helping them grow their business on the ServiceNow platform. You will drive customer business outcomes. The Integrations Specialist designs and implements integrations between ServiceNow and third-party software platforms. They are expert problem solvers with coding skills and resolve errors.
As a Senior ServiceNow Engineer, you will serve as a technical leader and subject matter expert for GitLab's ServiceNow platform. You will architect, design, and implement complex solutions that support critical business processes across IT, PeopleOps, Finance, Legal, and other service-providing groups. This role requires deep technical expertise combined with strategic thinking to drive platform optimization and organizational efficiency.
Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization. Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders. Lead customer design workshops focused on ServiceNow Platform and Solution technology.
As a member of the quickly scaling Tech Ops team, you will manage major proactive strategic activities and respond to reactive day-to-day tactical requests with the goal of ultimately owning aspects of the IT function. The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications, empowering the rest of the business to reach their goals.
As the Principal Technical Consultant, Integrations Specialist, you'll be the functional and technical expert, consulting with customers and configuring ServiceNow Integrations. You will design and implement integrations between ServiceNow and third-party software platforms. You will also deliver transformative integration architectures that support AI solutions on the platform.
The Salesforce Administrator plays a significant role in the development of Whatnotβs Salesforce instance for the Categories and Expansion (CatEx) Team. Working with stakeholders across CatEx, Growth, Data, and Marketing, the Salesforce Administrator is tasked with supporting development of our early-stage Salesforce instance via management of automations, integrations, data hygiene, and sales enablement, as well as maintaining our ongoing environment release schedule.
ServiceNow is seeking Enterprise Architects with extensive experience in High Tech, Telco, and Media organizations. As part of our pre-sales organization, you'll build credibility and trust with technical and business leaders. You will develop cross-functional strategies and solutions, leveraging best practices to architect best-in-class solutions for our largest customers.
Advise and handle support requests from enterprise customers on the PlanetScale platform. Become a customer-facing subject-matter expert, identifying product gaps and escalating them while participating in an on-call rotation for high-priority issues. Requires excellent debugging and communication skills and comfort delving into unfamiliar code.